While it may seem slightly unorthodox to write a blog about our own business platform, the reality is, we rely heavily upon Microsoft SharePoint and Office 365 technologies to keep our processes optimised and our business profitable.
With eight offices across four continents, we have a strong presence in all global markets and push our project teams to be competitive among the world’s best providers. This is great news for our clients! But it does require us to maintain a highly collaborative, communications-focused environment, so our SharePoint consultants and developers from around the world can easily share insights and information.
In addition to running a dynamic SharePoint intranet with enterprise search capability through FAST search, we have adopted NewsGator’s Social Sites add-on to extend SharePoint’s existing capabilities. We estimate that social collaboration functionality reduced email traffic by around 50% in the first six months – although our CEO happily reports that the reduction on his personal email traffic was more like 60%! Even more importantly however, is the ability to use social collaboration as a way to harness internal knowledge.
(Great news for customers – SharePoint 2013 now includes a range of social collaboration tools – and we’ll be covering this in a separate entry soon).
Office 365’s cloud-based technologies also play a daily role in the growth of our business. For example, video conferencing and desktop sharing through Lync enhances our ability to work as a cohesive unit. From Shanghai to New York, and London to Sydney, Melbourne and several cities around Australia, our staff are able to constantly collaborate in real time.
When they are not engaging with each other, our team are contributing ideas to an innovation centre we call the Think Tank. These range from insights about SharePoint to major creative ideas, which are then fleshed out by input from other team members. These contributions to the Think Tank are regularly explored and have resulted in some exciting innovations. But more than this, we now have a culture where people want to contribute to the success of the business – and they encourage each other to challenge the status quo and come up with better solutions.
A final piece to the puzzle is the real time project collaboration we are able to have with clients through our extranet site, Engage. Through Engage, project teams from both sides can access properly governed shared files, review design concepts and track project milestones – without any concerns about version control or security.
Having our business activities underpinned by such powerful technologies as these creates the perfect backdrop for innovation. Read the full case study here. Imagine what it could do for your business – get in touch with one of our professional SharePoint consultants today.