LiveTiles launched globally in early October and many of you have been in touch to request further product information. In this post we chat with Sepi Ghajar, Senior Consultant and lead LiveTiles Architect in New York, about some of the most commonly asked questions, including what LiveTiles is, what it does and how can it change the way your business operates.
So, what is LiveTiles?
LiveTiles is a product that enables you to have a superior design, functionality and user experience in SharePoint and to reduce the time it takes to build customised interfaces from months to hours – or even minutes. It’s also the first browser-based design tool to support modern UI (user interface) design, rapid mobile site development and out-of-the-box integration with external line of business systems. LiveTiles can be deployed to SharePoint on-premise or to the cloud (SharePoint Online) with Office 365.
How does LiveTiles make using SharePoint easier?
LiveTiles is a very simple, modern interface and doesn’t require a high degree of technical proficiency to operate. It has a straight-forward ‘drag and drop’ functionality and comes with a range of pre-configured apps and tiles. Each of these has in-built functionality and can easily connect to (and display content from) within SharePoint – as well as applications such as Yammer, Dynamics CRM and many third party business systems.
Why does LiveTiles offer a superior UX?
We talk about LiveTiles as ‘flipping the traditional intranet model on its head’ because the days of one-way intranets – where people log in and have to follow a global navigation to source information – are gone. This is not how people prefer (or expect) to work anymore. Good UX now demands that we offer faster, more intuitive, convenient and personalised experiences. Combined with the fact that touch technology is now so ingrained in our daily lives – LiveTiles takes this demand and lets you easily deploy sites that users want to engage with.
When a user logs in to LiveTiles they see only information pertaining to them. Individual tasks, schedules, rosters, training videos, business intelligence, and automated workflows are seamlessly combined with global information like a social collaboration newsfeed, corporate policies, important notices or alerts. LiveTiles also leverages SharePoint 2013’s enterprise-grade search capability, meaning enhanced document previews, metadata and people search, as well as discoverable social hashtags or conversations. Strictly speaking, everything a worker needs in their entire day is located within their LiveTiles interface.
In what ways can installing LiveTiles result in cost savings?
From a business value perspective, LiveTiles shortens the amount of time it takes for businesses to see real value from their Office 365 or SharePoint investment. It also helps reduce the risk around technology implementation complexities, and also to achieve sustained user adoption.There are also significant savings to be made from increased employee productivity and collaboration. As an example, the simple act of automating leave requests can reduce a hefty administrative burden and the associated productivity vacuum and costs. Even if each employee only spends an hour submitting and tracking their form each time they take leave, across an entire company, savings of both time and money add up very quickly.
Another example is the use of rich media content to train and educate employees in different geo-locations. The ability to host and manage this through LiveTiles can result in entire training modules being entirely online, removing the need for training facilities, collateral and personnel, and also reducing employee down-time.
How does LiveTiles integrate with SharePoint?
As mentioned earlier, LiveTiles comes with a range of pre-configured apps and tiles which have the ability to connect to both SharePoint and external data sources.
This is achieved by installing the package to SharePoint Solution Gallery. Once the installation is complete, LiveTiles enables you to create aggregated content pages within SharePoint by offering a broad range of page templates with pre-populated and pre-configured content, retrieved from SharePoint lists and librarians. Included in the range of page templates are up to 10 industry specific templates, such as Retail, Education and Manufacturing.
And external business applications or systems?
LiveTiles can connect to and interact with any external data source using SharePoint Business Connectivity Services. Its comprehensive and easy to use tool set allows users to arrange external content as desired on the pages, and to apply look and feel branding concepts by simply dragging and dropping them onto the template.
Got a question for Sepi? Get in touch via firstname.lastname@example.org. nSynergy are the only licensed LiveTiles seller in Australasia. Feel free to contact a member of our Solutions team to arrange a free consultation.
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